GENERAL WARRANTY TERMS AND CONDITIONS

MB Performance hereinafter referred to as the Guarantor, shall guarantee good quality and proper functioning of the purchased product if used in the manner appropriate for the purpose thereof and in accordance with the operation manual, and shall provide warranty services subject to the following conditions:

  1. This Warranty covers the defects resulting from defective parts, materials, or manufacturing if such defects are revealed during the warranty period since the date of warranty registration.
  2. The product is considered defective if it fails to perform the functions as indicated in the operation manuals, technical specifications, or any other similar documents supplied with the equipment, and the failure is due to internal product characteristics.
  3. Warranty services will be provided under the following conditions:
    • Immediately and effectively notify Guarantor about determining product’s defects and cease any using of it.
    • The warranty period is still valid.
    • The product should be delivered together with a detailed and readable description of the technical problem.
    • The product should have intact seals with the serial number of the product.
    • The shipment to the Guarantor must be arranged and paid by the Customer.
  4. Warranty does not cover:
    • Mechanical or electrical damages resulting from incorrect installation, configuration, usage, or other activities inconsistent with the operation manual or contradictory to technical specifications attached to the product.
    • Any unit damaged by usage not in accordance with the instruction of operation, installation not in accordance to the installation manual.
    • Damages caused by acts of God, floods, fires, lightning or other natural disasters, wars, unexpected events, inappropriate voltage, defective supply materials, or other external factors.
    • The device that has been tempered with by the Warranty beneficiary or any other person in any way, including reconfiguration, repair, willful constructional variations, modifications, and adjustments.
    • Damages due to the user’s fault or lack of knowledge.
    • Consumables or parts of limited regular functionality due to their natural wear and tear.
  5. The Guarantor reserve the right to replace the defective product or its component with a free-of-defects equivalent thereof, provided that such equivalent ensures efficiency and functionality equal to or higher than the original product.
  6. The Guarantor reserve the right to refuse to provide any warranty services if it would result in a breach of applicable laws.
  7. The rights granted by this warranty shall not include the right of the warranty beneficiary to claim any lost profits in connection with defects of the product. We shall not be held responsible for any material losses caused by the defective product.
  8. This General Warranty Terms and Conditions may be changed if the Buyer and the Guarantor establish different conditions in a separate agreement, and the provisions thereof supersede the respective provisions of the Privacy and Terms and Conditions.